Hotels & hospitality

A phone system for your hotel, with an AI receptionist at the front desk

Room phones that follow your PMS, a front-desk portal, and an assistant that answers guests in French and English, day and night.

Challenges

What makes the phone ring — and how CAIRO handles it

Busy front desk

Guests call while the desk is checking people in

Every unanswered call is a guest without an answer or a booking request that goes elsewhere.

  • The AI receptionist answers hours, parking, amenities and directions
  • Takes the name and number for a booking request; your team confirms
  • Transfers to the front desk group when a person is needed
Room phones

Room phones that know who is staying

Check-in and check-out in your property-management system should not mean a manual change on the phones.

  • PMS integration: check-in, check-out and guest name on the room phone
  • Message-waiting lamps on room phones
  • Front-desk portal for the reception team
Nights and peaks

Overnight calls and visitors who speak French or English

Night staff is small and tourists call in their own language.

  • The assistant answers 24/7 in the caller's language
  • Office hours and holidays route calls automatically
  • Every call in the call records, with transcripts of AI calls
Included

What you get

PMS integration

Room status and guest names from your property-management system.

Front-desk portal

The tools reception needs, without the admin settings.

Auto-provisioned phones

Desk and room phones configured from the platform.

Emergency 911

Civic addresses on record and a log of every 911 call.

Use cases

Virtual conciergeBooking requestsAfter-hours answeringBilingual FR/EN calls
FAQ

Frequently asked questions

Which property-management systems do you connect to?

Tell us which PMS you use; we confirm the integration during the demo.

Does the AI receptionist book rooms itself?

It takes the guest's request, name and number, and your front desk confirms. It transfers when the guest wants a person.

Can we keep our current numbers?

Yes. Your numbers stay yours and are pointed at the new system.

Talk to our team

Tell us about your users, your call volume and your numbers — we will come back with a demo and a quote.

Talk to our AI receptionist Phone +1 514-373-4205

Send us a message

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